Privacy Policy

Last updated: April 13, 2026

1. Introduction

CKids Portal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Information: Name, email address, phone number, date of birth, and similar identifiers
  • Student Information: School enrollment, grade level, academic progress, and performance data
  • Usage Data: Information about how you interact with our application, including pages viewed and features used
  • Device Information: IP address, browser type, operating system, and device type
  • Payment Information: Transaction history and purchase records (processed securely through our payment provider)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the CKids Portal application
  • Track student progress and provide educational content
  • Communicate with you about updates, features, and support
  • Process transactions and send related information
  • Generate leaderboards and recognize student achievements
  • Improve our services through analytics and feedback
  • Comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • School Administrators: To manage educational data and student progress
  • Service Providers: Third-party vendors who assist us in operating our application (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our legal rights

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us.

7. Children's Privacy

CKids Portal is designed for use by students and their families. Parents and guardians have the right to review, request changes to, or request deletion of their child's personal information. We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information
  • Opt-out of communications
  • Request a copy of your data

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through your school's administrative contact or visit our support page.